Why Burning Bridges Is a Bad Idea – Jeff Kirchick & Carson Heady

Burning bridges is never a good idea, no matter if you’re right or how strong the impulse might be. The benefits of preserving professional relationships far outweigh any temporary satisfaction gained from severing ties.

Sales VP and author Jeff Kirchick joins Microsoft‘s Carson V. Heady, author of Salesman on Fire, to discuss.

Many of us learn this lesson the hard way, and in a long career you will likely face this choice many times: that bad manager you want to tell off, that poor culture you want to torch on social media. Resist the urge. No matter how vindicated you feel in that moment, the repercussions it can have on your brand and reputation are not worth it.

Jeff and Carson both share personal experiences which proved burning bridges was a poor choice in hindsight, and situations where they chose not to burn the bridge actually paid unexpected dividends.

When it comes to burning bridges, it’s essential to remember that it rarely serves our best interests.

Choosing not to burn bridges means taking personal responsibility for our decisions. It means understanding that we may be the common denominator in challenging situations. By addressing concerns privately and respectfully, we maintain our dignity and protect our professional reputation.

While it may be tempting to vent our frustrations publicly, doing so can lead to unfavorable judgments, regardless of the validity of our concerns.

Perception becomes reality, and people will judge us based on our actions, regardless of the context. So let’s remember to take a step back, think before reacting impulsively, and handle conflicts with grace and professionalism.



About cvheady007

I am a Christian, Husband, Dad, workaholic and author. Biography Carson Vincent Heady was born in Cape Girardeau, MO, graduated from Southeast Missouri State University and moved to St. Louis in 2001. He has served in sales and leadership across Microsoft, AT&T, Verizon and T-Mobile. Carson is best-selling author of the Birth of a Salesman series, the first book of which was published by World Audience Inc. in 2010. He released The Salesman Against the World in 2014, A Salesman Forever in 2016 and Salesman on Fire in 2020. He is also featured in Scott Ingram’s B2B Sales Mentors: 20 Stories from 20 Top 1% Sales Professionals. Carson is a 7-time CEO/President’s Club winner across 5 roles at AT&T and Microsoft and National Verizon Rockstar winner. He has been recognized as a top social seller at Microsoft and is consistently ranked in the top 25 sales gurus in the world on Rise Global. He is included among the Top 50 sales authors on LinkedIn. With over 330K social followers, Carson has also been interviewed on over 30 sales and leadership podcasts, by such luminaries as Jeffrey & Jennifer Gitomer, Jeb Blount, Brandon Bornancin, Sam Dunning, Larry Levine, Darrell Amy, Scott Ingram, Thierry van Herwijnen, Jim Brown, Sam Jacobs, Luigi Prestinenzi, Donald Kelly, Marylou Tyler, George Leith, Pat Helmer, Eric Nelson, Ron Tunick, Jeff Arthur, Mary Ann Samedi, Jean Oursler, Andre Harrell, Marlene Chism, Bill Crespo, Matt Tanguay, Josh Wheeler and Chad Bostick. He has also co-hosted the Smart Biz Show on EG Marketing Radio. His articles have appeared in several noteworthy publications such as SalesGravy, Smash! Sales, Salesopedia and the Baylor Sports Department S3 Report. Carson lives in St. Louis, MO, with his wife Amy and daughters Madison, Sidonia and Charlotte.
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