Monthly Archives: June 2015

From today’s mailbag: “My company sends me to a lot of networking events and trade shows, but I rarely see results from them in the way of sales.  Any recommendation?” Carson: There are varying level of warmth of leads.  It … Continue reading →

From today’s mailbag: “My team is incompetent.  I feel like I am doing everything I can but just cannot seem to rise above the poor work ethic and lack of contribution of others.  Any advice?” Carson: There’s the old adage … Continue reading →

From today’s mailbag: “The process at my job is a complete disaster. I’m surrounded by incompetence that makes it impossible to truly take care of my customers and no one really seems to care or be able to make positive … Continue reading →

From today’s mailbag: “Lots of people in my department cheat and add services to customers’ accounts they know nothing about. Even my boss has indicated that this is common and they would look the other way if I did this to … Continue reading →

From today’s mailbag: “I’ve got a top salesperson whose ego is over the top and regularly puts themselves ahead of the team.  It’s very difficult to manage the situation, but I fear living without their sales.  What should I do?” Carson: … Continue reading →

From today’s mailbag: “My relationship with my boss is poor.  I don’t feel there is any respect, I feel micro-managed and like nothing I do is right.  Any suggestions are appreciated.” Carson: When a facet of your job such as … Continue reading →

From today’s mailbag: “My sales team’s morale is suffering, and I’m not sure what to do.  I’ve tried catering to them, taking it easier on them, but cannot find the balance between morale and results.  Any suggestions?” Carson: Often, we … Continue reading →

From today’s mailbag: “How do I get my resume noticed when I’m applying to jobs? How do I make it stand out so I actually get a response?” Carson: You have likely heard the phrase before that you have to … Continue reading →

From today’s mailbag: “My manager tells me I need to ask ‘fact-finding questions’ but I’m not really sure where to get started. What questions should I ask?” Carson: Your success in any given sales transaction that hopefully begets a business … Continue reading →

From today’s mailbag: “My average buy is struggling and I’m not hitting goal. I’ve got reps who go for the cheapest plan right out of the gates. I’m trying to convince them to sell on value, but they just don’t … Continue reading →