Monthly Archives: June 2015

Consult Carson 6/29: “How can I make trade shows and events profitable?”

From today’s mailbag: “My company sends me to a lot of networking events and trade shows, but I rarely see results from them in the way of sales.  Any recommendation?” Carson: There are varying level of warmth of leads.  It … Continue reading

Posted in Uncategorized | Leave a comment

Consult Carson 6/25: “I’m surrounded by incompetence at work. Any advice?”

From today’s mailbag: “My team is incompetent.  I feel like I am doing everything I can but just cannot seem to rise above the poor work ethic and lack of contribution of others.  Any advice?” Carson: There’s the old adage … Continue reading

Posted in Uncategorized | Leave a comment

Consult Carson 6/15: “The process at my job is a disaster. What can I do?”

From today’s mailbag: “The process at my job is a complete disaster. I’m surrounded by incompetence that makes it impossible to truly take care of my customers and no one really seems to care or be able to make positive … Continue reading

Posted in Uncategorized | Leave a comment

Consult Carson: “My boss said it’s OK to cheat. What do I do?”

From today’s mailbag: “Lots of people in my department cheat and add services to customers’ accounts they know nothing about. Even my boss has indicated that this is common and they would look the other way if I did this to … Continue reading

Posted in Uncategorized | Leave a comment

Consult Carson 6/11: “My top seller is a prima donna. How do I manage them?”

From today’s mailbag: “I’ve got a top salesperson whose ego is over the top and regularly puts themselves ahead of the team.  It’s very difficult to manage the situation, but I fear living without their sales.  What should I do?” Carson: … Continue reading

Posted in Uncategorized | Leave a comment

Consult Carson 6/10: “I have a bad relationship with my boss. Help!”

From today’s mailbag: “My relationship with my boss is poor.  I don’t feel there is any respect, I feel micro-managed and like nothing I do is right.  Any suggestions are appreciated.” Carson: When a facet of your job such as … Continue reading

Posted in Uncategorized | Leave a comment

Consult Carson 6/9: “How do I improve my sales team’s morale?”

From today’s mailbag: “My sales team’s morale is suffering, and I’m not sure what to do.  I’ve tried catering to them, taking it easier on them, but cannot find the balance between morale and results.  Any suggestions?” Carson: Often, we … Continue reading

Posted in Uncategorized | Leave a comment