Author Archives: cvheady007

All our lives, connecting will be important. We connect for friendship and for business, and there are always folks where we sense a pressing need to make contact. “If I could just get a meeting with this CEO” or “Our … Continue reading →

You are beginning and laying out your sales day. How do you ensure to not only achieve everything you must achieve, but to make progress on other initiatives, prospect, stay on top of e-mail and your administrative tasks in the … Continue reading →

Customer service is so yesterday. Anyone can provide service – it’s table stakes. To truly stand out today, a coin has been termed entitled “customer obsession.” But what is it? Are those people and organizations that claim to be customer … Continue reading →

Some deals can be quite challenging to get done. There are a number of factors that lead to deals becoming challenging; there’s the financial reasons like budgets and perception of value, rising costs and total costs of ownership. There is … Continue reading →

A text or call or e-mail breaks a silence from a long lost friend or acquaintance and they want to connect – great! It will be good to catch up. Maybe you spent time together personally, professionally or both, and … Continue reading →