Build a community around what you’re doing. Know your customer’s priorities, understand the unique value you can bring, and invest in relationships.
Stay in touch with the customers you help. The relationship does not end when a sale happens – in fact, you never know where your contacts will go and how the relationship will develop – even if you cannot do business together today.
Investing in customer relationships is like a stock portfolio – diversify across companies and business units with different ways you can show up meaningfully. These relationships pay dividends over time – guaranteed.
Keep learning, or you won’t progress.
Journal your experiences – wins, losses, key learnings. They write your appraisals for you and help you articulate your impact and outcomes driven when you need to convey them to others and to leadership.
Mareo has crafted a brilliant “gateway book for sellers” called “Really Care for Them: How Everyone Can Use the Power of Caring to Earn Trust, Grow Sales, and Increase Income. No Matter What You Sell or Who You Sell It.” Do yourself a favor, and check it out today: