Consult Carson 5/21: “I’ve hit a brick wall in my career with nowhere to go!”

From today’s mailbag: “I’ve hit a brick wall in my career because there’s really nowhere else to go. I’ve had success in my role, but my boss isn’t going anywhere, I am not mobile and I’m growing stagnant. What do I do?”

Carson: The short answer: always look for ways to add value for yourself, your clients, your employees, your peers – anything. Nothing lasts forever and when there is an opportunity or a role you have to be the obvious #1 or someone will pass you up.

Here’s the thing: A little known secret to success is that no matter what your station and situation, you have likely realized a problem out there. It could be in your office or organization, but wherever it is be proactive and be the solution. Find ways to make your peers’ lives easier. Gain the buy-in from your team members and your boss to take on new projects that improve processes. Make your name synonymous with teamwork, innovation and improvement.

Michael Jordan won 6 NBA Championships and was the greatest NBA basketball player of all time and that will ever be. He even left to play baseball and star in Space Jam and then came back. (Guess which one was the better decision of the two?) Then he became an owner and his best decision was to activate himself yet again at age 40 for the Washington Wizards. All of that said, one of my favorite books is Sam Smith’s Jordan Rules. It and other interviews with Jordan detail how Phil Jackson had to create new challenges for Jordan on a regular basis to keep him engaged, striving for something new and continuing to chase new levels of greatness though he was already the best. Sure, he can score – can he pass? Can he rebound? Can he engage his teammates?

Sure, you are successful in your role. Are there other metrics you can master? Are there areas you could stand to learn that would add value? Does your job pay for you to continue your education? Can you offer more to your peers and your hierarchy? Have you formed a plan with your supervisor to get you ready for the next level? Frankly, your promotion may come long after you’re ready, but you have to make sure you are that obvious choice.

The role that’s right for you may not even be created yet, either. Find areas where you can impact your business and if you make enough impact and a strong enough case, they may create a new role just for you. We live and work in a new, more innovative age and companies are adapting and evolving with those times. It’s cliche, but be the change you want to see and be the change your company needs. It will pay off, whether financially, with a new role, or even with just new experiences and learning that make you more valuable wherever you land next. I promise you’ll get there.


Carson V. Heady posts for “Consult Carson” serving as the “Dear Abby” of sales and sales leadership. You may post any question that puzzles you regarding sales and sales leadership careers: interviewing, the sales process, advancing and achieving. You will also be directly contributing to his third book, “A Salesman Forever.”

Question submissions can be made via LinkedIn to Carson V. Heady, this Facebook page: , Twitter via @cvheady007 or e-mail at or you may post an anonymous comment as a reply to my WordPress blog at the bottom of this page:

Carson V. Heady has written a book entitled “Birth of a Salesman” that has a unique spin that shows you proven sales principles designed to birth in you the top producer you were born to be.

If you would like to strengthen your sales skills, go to

About cvheady007

I am a Christian, Husband, Dad, workaholic and author. Biography Carson Vincent Heady was born in Cape Girardeau, MO, graduated from Southeast Missouri State University and moved to St. Louis in 2001. He has served in sales and leadership across Microsoft, AT&T, Verizon and T-Mobile. Carson is best-selling author of the Birth of a Salesman series, the first book of which was published by World Audience Inc. in 2010. He released The Salesman Against the World in 2014, A Salesman Forever in 2016 and Salesman on Fire in 2020. He is also featured in Scott Ingram’s B2B Sales Mentors: 20 Stories from 20 Top 1% Sales Professionals. Carson is a 7-time CEO/President’s Club winner across 5 roles at AT&T and Microsoft and National Verizon Rockstar winner. He has been recognized as a top social seller at Microsoft and is consistently ranked in the top 25 sales gurus in the world on Rise Global. He is included among the Top 50 sales authors on LinkedIn. With over 330K social followers, Carson has also been interviewed on over 30 sales and leadership podcasts, by such luminaries as Jeffrey & Jennifer Gitomer, Jeb Blount, Brandon Bornancin, Sam Dunning, Larry Levine, Darrell Amy, Scott Ingram, Thierry van Herwijnen, Jim Brown, Sam Jacobs, Luigi Prestinenzi, Donald Kelly, Marylou Tyler, George Leith, Pat Helmer, Eric Nelson, Ron Tunick, Jeff Arthur, Mary Ann Samedi, Jean Oursler, Andre Harrell, Marlene Chism, Bill Crespo, Matt Tanguay, Josh Wheeler and Chad Bostick. He has also co-hosted the Smart Biz Show on EG Marketing Radio. His articles have appeared in several noteworthy publications such as SalesGravy, Smash! Sales, Salesopedia and the Baylor Sports Department S3 Report. Carson lives in St. Louis, MO, with his wife Amy and daughters Madison, Sidonia and Charlotte.
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